These are the general booking terms and conditions that apply to your booking and stay at Carpe Vivre. Please read these booking terms and conditions carefully and make sure you have read and understood the house rules with respect to the lake. Please contact us for more information about the booking terms and conditions.
Article 1. Booking
1. You can make a booking using the online booking form on the Carpe Vivre website. This booking is only final and legally valid once the full amount, both deposit and balance, has been paid within the specified terms and we have confirmed your booking.
2. The online booking form must contain the details of all the anglers and all other persons present.
3. The person completing and submitting the online booking form (hereinafter: “the main booker“), shall be responsible for the group and confirms that he has the authority of all persons travelling in the group to make the booking on their behalf and that they all have read and accept these General Booking Terms and Conditions and House Rules (hereinafter: “Fishery Rules”)
4. The angler(s) and/or other person(s) present may be replaced by another person, provided such a request is submitted in good time prior to arrival. Granting this request shall be subject to the following conditions:
a. The replacement must comply with all obligations arising from the booking terms and conditions of Carpe Vivre;
b. The request must be submitted no later than 7 days prior to arrival, allowing Carpe Vivre to perform all necessary acts/formalities prior to arrival.
Article 2. Deposits/Payments
1. Immediately after booking you will receive an e-mail containing an invoice for a deposit of 25% of the total price. Your deposit must have been received in the account number of Carpe Vivre no later than 10 days after receipt of the invoice by e-mail. If the deposit has not been received within the specified period, the booking and thus the payment obligation shall lapse.
2. The remaining payment amounting to 75% of the total price must be received in the account of Carpe Vivre no later than 60 days before arrival.
3. If you have made the booking less than 60 days before your stay, you must pay the total price as a lump sum into the account of Carpe Vivre, no later than 7 days after receipt of the invoice.
4. Following payment in full you will receive a confirmation of your booking by e-mail within 10 working days. If full payment is not made within the specified period of 60 days before arrival, the booking shall be cancelled without being able to claim a refund of the deposit.
Article 3. Offers and prices
1. The offers of Carpe Vivre are without obligation and may be revoked where necessary. Carpe Vivre shall not be bound by agreements resulting from or arising from obvious errors and/or mistakes in its offers.
2. The published prices are based on rates, levies, currencies and taxes as known to Carpe Vivre at the time of publishing the price lists. Once the full price has been paid, prices shall no longer be adjusted.
Article 4. Obligations
1. You are obliged to comply with all instructions issued by the personnel of Carpe Vivre to promote the proper performance of the agreement. If any of the persons present causes inconvenience or nuisance that jeopardises the proper performance of the agreement, Carpe Vivre may exclude these persons from (continuation of) the agreement. In that case Carpe Vivre shall be entitled to deny the person concerned or the entire group access to Carpe Vivre.
2. All costs and/or losses arising from the provisions of paragraph 1 shall be borne by the person or group concerned.
3. You are obliged to comply with the Fishery Rules. In the event of any violation, Carpe Vivre may deny you access to the destination with immediate effect.
Article 5. Cancellation/rebooking
1. All cancellations or rebookings, with the exception of cancellations or rebookings due to governmental measures in connection with a pandemic (such as COVID-19) shall incur a 20% administration fee. If the booking is cancelled due to relevant government measures, a one-off voucher shall be offered, which can be used for a rebooking within one year.
2. A booking may only be cancelled or rebooked in writing by the main booker. In the event of cancellation, the following costs shall be charged in addition to the administration fee:
a. 60 days prior to departure, 50% of the total price shall be due;
b. Fewer than 30 days prior to departure, 100% of the total price shall be due.
2. The main booker shall ensure that a rebooking is made in good time. In good time shall mean no later than 3 months prior to arrival as per the (provisional) booking.
Article 6. Liability
1. Carpe Vivre shall not be liable for damages resulting from an accident, theft or damage on location, unless it constitutes a serious failure attributable to Carpe Vivre. Carpe Vivre emphasises that you are responsible for your own materials on site and that in various cases theft of fishing equipment cannot be insured by your insurance company.
2. Carpe Vivre shall not be liable for losses due to weather conditions, closures due to (government) measures and/or other circumstances beyond our control.
3. The main booker or one or several anglers in the case of a group, shall be liable to Carpe Vivre in the event of a violation of the Fishery Rules or in the case of intent or recklessness otherwise. In that case, the damage suffered and yet to be suffered by Carpe Vivre shall be paid in full. The main booker is required to effect adequate insurance.
Article 7. Complaints
In the event that a situation worthy of complaint arises, please notify us on the day of the complaint, allowing us to assess the complaint and take appropriate action. If this is not possible, please notify us in writing as soon as possible, but no later than 6 months after the event, and include a proper substantiation of the complaint, as well as an explanation of why there was a situation that could not be remedied earlier.
Article 8. Applicable law
1. The offers of Carpe Vivre and the performance of the agreements shall be governed by Dutch law.
2. Unless otherwise stipulated by mandatory law, all disputes arising from an agreement or these General Booking Terms and Conditions shall be submitted to the competent Dutch court for the district of the Rotterdam court, location Rotterdam.
3. If any provision in the General Booking Terms and Conditions is found to be in violation of mandatory law, this shall not affect the validity of the General Booking Terms and Conditions as a whole. In such a case, the Parties shall adopt (a) new provision(s) by way of replacement, which shall approximate the intent of the original provision in these General Booking Terms And Conditions as much as legally possible.
These General Terms and Conditions were last amended on 04-05-2022 at Berkel en Rodenrijs.